Crank replacement

A home owner from Hope Maine says:
October 30, 2020

Hi,

I received a part from you that doesn't fit my system. I obviously ordered the wrong part.

Here are some pictures of what I need. Hope you will be able to help me find the right part.

Thank you,

Yves 

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Casey from SWISCO responded:
November 3, 2020

Hello,

Take a look and compare the dimensions of our 39-348 to your operator. You can also find our return instructions here to send back the 39-312 that you purchased. Thank you!
Truth Pivot Shoe Roto Awning Operator, 11" Arms
Truth Pivot Shoe Roto Awning Operator, 11" Arms
39-312
$60.62
Sill Mounted Awning Operator
Sill Mounted Awning Operator
39-348
$61.10
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