Crank set for window

A home owner from Oregon says:
July 27, 2020
The crank set in the picture isn't working properly anymore. I can't get the window to close all of the way. I need a replacement part.
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Casey from SWISCO responded:
July 29, 2020

Hello,

We'd be happy to research this for you but the orientations of your operator's arms are a bit different than the ones we carry. Please show us a photo of the operator removed from the window so that we can see how it attaches to the sash and will be better equipped to research your replacement options. Thank you!
A home owner from Oregon says:
July 29, 2020
Attached is a photo of the detached part.
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Dave Sr. from SWISCO responded:
August 4, 2020

Take a look at the newer style operator 39-253RB with the removable cover. I believe this is the operator that matches up to yours. Take a look and compare the style and dimensions to yours. Also, take a look at the other related parts and videos on this page. Thanks for posting!
A home owner from Oregon says:
August 4, 2020
Does your crank set come with a casing (cover)?
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Dave Sr. from SWISCO responded:
August 4, 2020

It does not but it is compatible with our 39-376 handle and cover kit, which we also related for you. 
Encore Dual Arm Operator, Sill Mount
Encore Dual Arm Operator, Sill Mount
39-253RB
$30.70
Truth Hardware Track Slider
Truth Hardware Track Slider
39-529
$1.20
Encore Operator Gasket
Encore Operator Gasket
39-563
$1.25
Truth Snap-Stud Bracket
Truth Snap-Stud Bracket
39-545
$3.22
Truth Snap-Stud Bracket
Truth Snap-Stud Bracket
39-546
$3.22
Encore Truth Folding Handle with Cover
Encore Truth Folding Handle with Cover
39-376
$11.97
Encore Truth Operator Cover and Handle
Encore Truth Operator Cover and Handle
39-452
$12.05
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
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Comparing the 39-253LB & 39-438B Operators
Comparing the 39-253LB & 39-438B Operators
VIDEO
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Anatomy of a casement window
Anatomy of a casement window
VIDEO
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How to identify casement and awning operators
How to identify casement and awning operators
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