Crank stops and gets stuck before closing all the way
Home Owner from Georgia
Oct 15, 2020 9:12 pm
Kitchen window. Right side (from interior) open. Crank stops and gets stuck before closing. Which crank part should I order?
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6 Replies
Home Owner from Georgia
Oct 15, 2020 9:14 pm
Family room window cranks. Need left opening crank.
1 user uploaded image
Home Owner from Georgia
Oct 15, 2020 9:15 pm
Bedroom window cranks. Need both left and right side cranks
1 user uploaded image
Home Owner from Georgia
Oct 15, 2020 9:23 pm
Master Bedroom crank hinge (parts 30744 and 31133) -metal connector bolts broke and got stuck. Removed hinge parts shown and crank still works but window doesn't close properly. Seems i need to replace entire mechanism?
1 user uploaded image
Casey from SWISCO
Oct 20, 2020 9:08 am
Hello,
Take a look at our 39-031 and 39-032 EntryGard operators and compare the dimensions to the hardware in your family room. As for the kitchen and bedroom operators, they look like the ROTO 39-092 or 39-091 Short-Arm operators. Unfortunately, ROTO has discontinued a lot of the hardware used with these operators, including the crank handles and the bracket arms that connect to the window sash. Even the operators themselves will soon be no longer available. You can sometimes find parts for these operators at a hardware store, but I can't say for sure.
As for the hinge in your last photo, take a look at our 36-048 hinge set and compare it to an undamaged version of your original hinge. Thank you!
Home Owner from Georgia
Oct 20, 2020 4:57 pm
Thank you. I was able to order the Roto parts on your site. Looking forward to installing them.
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