Crank style

A friend from Boston says:
This is from a fifty it sixty year old window. It appears as though the internal mechanism is no longer worker. Please suggest the appropriate replacement parts.
Thanks, Grace
Crank style
Profile picture of Tom
Tom from SWISCO responded:
Thank you for contacting us. Please take a look at our 39-005 jalousie window crank and our 39-346 operator replacement kit. I believe either of these could work as a good replacement for you.
A quick learner from boston ma says:
the attached picture shows my old part in comparison to the swisco replacement part. you can see that the new part is about one inch too short. can you recommend a part with a longer arm. also I need some help with returning the original order and cant locate my swisco account.
thanks, grace
User submitted a photo of a window operator.
Profile picture of Paul
Paul from SWISCO responded:
I'm sorry to hear you're having trouble. I'm not sure why the 39-005 you purchased didn't work, though. There is a slight difference in arm size, but these have a lot of play and can be very forgiving. In my experience, it should still work despite the size. I would try installing it just to see if it would still work. If not, let me know.
A quick learner from MA says:
This item was installed and the jalousied windows would not completely close (by about an inch.....which is the difference in the length of the arm). Do you have a crank with a longer arm? or can you refer me to another manufacturer? Thanks, Gace
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Check on your window linkage on the side of the window were the arm attaches. In many jalousie windows, there are different hole positions in the linkage where you can attach the jalousie arm to make up for the different length. If not, you can possibly drill a hole in the linkage were you need it. You could also consider our 39-346 Jalousie kit. That has an assortment of arms, and one of them is 5" long. Would that be long enough to fit your window?
39-005 How to replace a Jalousie operator
39-005 How to replace a Jalousie operator
VIDEO
WATCH >
39-346 Jalousie operator replacement kit
39-346 Jalousie operator replacement kit
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.