Crank windo

Question

When crank is turned the window opens.
When trying to close the crank comes out.

Emily · Accepted Answer

Hey there!

It looks like the worm gear came out with your handle. When this happens, it means the operator has broken down and needs to be replaced. We can help but we'll need to see a photo of your operator with the window open so that the arms that move the sash are fully visible.