Crank and connecting hardware
Hello,
We'd be happy to look into this for you but we would need to see a photo of your operator with the window open so that the arms that move the sash and mounting hardware are fully visible. Thank you!
Thanks for getting back to us. It's tough to be sure based on the angle of your photos but I would recommend starting by comparing the 39-146 and 39-147 Andersen operators to yours. If it's a match, these assemblies use the 39-160 and 39-161 brackets, as well as the 39-286 handle.
We also offer the 36-048 hinge set, which has a 10" long base that attaches to the window sill. Review the specifications of these parts to see how they compare to yours.
We are not able to process orders through this thread but you are welcome to purchase the parts that you need directly on our product page or you can give our customer service team a call at (888) 991-1929 and they will be happy to assist you.
Absolutely, you can review our full return policy here.
Unfortunately, the manufacturer numbers do not correspond to our parts but as long as the dimensions of the hardware we've discussed so far match up to yours, you should be good to go.
