Crest line crank out assembly

A handy person from Massachusetts says:
Hi I have 2 , 15" crank out windows that open but the crank out assembly will not close either window the 9"crank out you sell looks different to me , the house was built in 1993 , thank you David
Thumbnail of the uploaded file named CE94EE83-D192-47C0-BDC1-6F353E8CB91C.jpeg
Thumbnail of the uploaded file named 286021E8-F8E5-4436-8A09-777A18F68F35.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Take a look at our 39-216 and 39-217 operators and carefully compare our dimensions to yours to confirm that these parts will work for your windows. Thank you!

Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.