Crystal Window HC DH 5500 double hung aluminum thermal window - Spiral Balance

Landlord from New Rochelle, NY 10801

Apr 24, 2023 8:44 am

Looking for replacement spiral balances for the window identified above -various size windows. Will get measurements of existing balances.

4 Replies

Emily from SWISCO

Apr 25, 2023 11:11 am

Hello there!

We'd be happy to help but I'm afraid this information doesn't help us identify your balance. Can you remove an undamaged balance assembly and show us a close up photo of the extended inner spiral? The related video will detail exactly what we're looking for.

Landlord from New Rochelle, NY 10801

Apr 25, 2023 11:34 am

I took measurements of the balances we have and I placed an order with Swisco. They are being delivered tomorrow. I will let you know if I have any problems with what I ordered.

Emily from SWISCO

Apr 25, 2023 11:57 am

Thank you for your order! We really appreciate it. We will be here to help whenever you need us!