Crystal windows open-close device 3 pieces

A home owner from Manhattan says:
I have 3 windows need a replacement
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Bob from SWISCO responded:

I am pretty sure we can help, but we need to see the metal arm(s) that connect this operator to the window, i.e. we need to see the entire assembly. A bird's eye perspective is usually most helpful. From there we'll do our best to narrow this down for you. 

A home owner from Manhattan says:
Is this photo helpful?
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Tom from SWISCO responded:

They're very helpful, thank you! I recommend looking at our 39-139 (9-1/2" long arm) and 39-142 (11" long arm) to start out. The only difference is arm size, so check yours to confirm. Please also note that both operators have a thin metal wheel at the end of their arms. You should have that, too, but I recommend checking just to be 100% sure.

A home owner from Manhattan says:
9.5 " arm
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Tom from SWISCO responded:

Great! Sounds like you're good to go. Let me know if you had any questions.

A home owner from Manhattan says:
No. I am glad to find it. Let me know you payment and shipment requirements
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Tom from SWISCO responded:

All orders can be placed directly from our site whenever you wish. You could also call us at  856-317-6263. Our phone hours are Monday - Friday; 8AM - 4:30PM EST.

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