Custom Balance

Quick Learner

Channel balance series: S390

Channel length: 45"

Channel stamp: 44 4 DQ Caldwell

Quantity: 1

Comments:

8 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for writing in!  I've just forwarded over a separate link with a quote for (2) custom balances as there is an order minimum of (2) balances per custom order. Be sure to also check your spam/junk folder for the link as well. Also, please let me know if you need a higher quantity of balances.

You'll be able to use this link to review the pricing of these balances and to place them in your online cart to make your purchase. Let me know if you have any questions.

Home Owner from Washington
For the quoted special order balances, I want to make sure the custom part includes Winged Channel Balance Top and Shoe. Can you confirm?
Jasmine
Jasmine from SWISCO
SWISCO
Expert

No these do not include a winged top and bottom, unfortunately. You've requested the Series 390 balance which has a non-winged top and a non-winged bottom shoe (measuring 1-1/8" in depth).

May I please see a photo of the top and bottom attachments from your existing balances? You'll also need to confirm the depth of your bottom shoe. If your balances have a winged top and bottom your shoe should measure either 1" or 1-3/32" in depth.

Home Owner from Washington
OK, let's start over. Here are the specs and photos for a customer quote:
- Type: Channel balance
- Strength Code: 44 4 DQ Caldwell
- Length: 45"
- Channel width: 1/2"
- Shoe: 15-005 (1" width with wings)
- Top: 19-005 (5/8" with wings)
3 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for confirming. You'll need the S380-45 which has a winged top and a winged bottom with a 1" depth. To be sure that you have the Series 380, I would be sure to double check the shoe depth. Again, custom orders are non-refundable and non-returnable, so you'll want to be sure. 

Especially given that the shoe depth for the S390 is over 1".

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

I've forwarded over an order link for the S380-45. Please let me know if you need the quantity of the balances changed or if you needed the balance series updated once you've confirmed the measurement.

Feel free to reach out with any other questions.

Home Owner from Washington
I think you are right; it should be the S385 series since the depth looks to be 1 3/32". Can you update the special order?

db
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for confirming. I've update the quote per your confirmation and request.

Let me know if there is anything else I can assist with.

Have a great day!

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