Custom Balance inquiry

Thanks for reaching out! There is a chance that we can supply you with a replacement channel balance for you window. However, to determine the correct replacement balances needed for your window, I'll need to see a photo of an undamaged balance removed from the window. 

Unfortunately, the information you've provided is not enough to identify the replacement balances you need.

I'll also need to see any other related hardware.

Please let me know if you have any questions.