Custom Channel Balance Quote Request

Quick Learner from USA
Channel Balance Series: S390
Channel Length: 56
Channel Stamp: 5590 37L
Quantity: 2
7 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thanks for reaching out to us. We're happy to help with this. Your old stamp is outdated and doesn't match any of our options, however. Can you weigh the window sash on a scale and tell us the precise weight? 

Quick Learner from USA
The 56 inch set window weighs 45lbs, 55 sets weigh 42lbs and 2 sets at 36lbs
Emily
Emily from SWISCO
SWISCO
Expert

By 55 sets, do you mean the metal channel is 55"? Can you confirm the metal channel length for the 36-pound window? 

Please note that custom orders are nonrefundable as well so you're more than welcome to upload photos of your old balance's top and bottom fittings for us to review.

Quick Learner from USA
Yes, I have 4 sashes 1 has 56 in channel and that window weighs 45 lbs and 3 sashes that have balances the measure 55 inches and those 3 windows weigh 42, and 2 windows at 36 lbs
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for getting back to us! We need to look into this a bit further since the lengths are off our weight charts. We'll reach back out as soon as we have more information. 

Emily
Emily from SWISCO
SWISCO
Expert

Hello! Thank you for waiting. I'm going to email you a purchase link for the following that you can use to place an order on our website:

  • (2) S390-56 balances with the 55DS45 stamp
  • (6) S390-55 balances with the 54DS42 stamp
  • (4) S390-55 balances with the 54DS46 stamp

Please note that the price per balance is so high because of the length of the balances. There is a 6-week lead time.

We offer bulk discounts starting at (10) so let me know if you're interested in that. 

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