Custom Channel Balance Quote Request

A quick learner from USA says:
I need to order at least 2 window balances. The closest thing I can find on you site is the 31" series 371 channel. But I think I need the 19-045 top. Can you verify that's what I need by my pictures below and then send me a link to order them?

The current balance is 31" from top to bottom and 9/16" wide.
Do you have top and bottom guides that match these?

I think the 15-005 bottom is close enough to work. Can I get the Series 371, but with the 19-045 top installed instead of the 19-031? If so, how do I order it?

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A quick learner says:
Channel length: 31in
Channel stamp: 3030
Channel balance top: 19-045
Channel balance bottom: 15-005
Base-series: S371
Quantity: 2
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Emily from SWISCO responded:


This wouldn't be our Series 371 balance but we can custom make this balance with the 19-045 top fitting and 15-005 1" deep bottom shoe and 3030 spring strength option. Our custom orders are non-refundable so you may want to triple check the depth of your bottom shoe just to be safe. 

I'll email you a custom balance purchase link and price quote right now for (2) 31" balances with the 19-045 top, 15-005 bottom shoe and 3030 stamp. You can use this to place an order on our website. Let me know if you have any questions prior to placing your order.

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