Custom Channel balance request

Quick Learner
Hello. I'm looking to replace the two channel balances on a non-tilt, vinyl single hung window with thermo-pane glass in my home. The sash size is 17 1/2" x 49 1/4" and weighs 21.2 lbs. The metal channel width is 9/16 and length is 15". The bottom nylon shoe depth is 1". The stamp on the channel balance is 1490 21. From your part finder guide, it looks like I would need an S351 channel with a 15-002 bottom attachment. I'm assuming since my sash weighs 21.2 lbs the strength needed will exceed the 1460's strength limit of 20 lbs and may need to be custom made. Please advise whether my assumptions above are correct and if so provide a quote for two balances or let me know what else you need to know.
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2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

We just sent over an order link and price quote for the balances you've requested to support a sash between 20-23 pounds. Before placing an order, I would recommend double-checking the depth of your bottom fitting compared to the diagram below to make sure that the S351 would be the correct replacement. Take a look and let us know if you need anything else. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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