Custom Length Fixed Channel Balane

A home owner from Venice, FL says:
Please quote on two Swisco Series 380 single hung non-tilt window balances. I have a 19-005 top and a 15-005 bottom foot. The metal channel is 9/16" x 5/8" x 11" long. B.S.I. 1010 is stamped on the channel. I'd like to order two of these if you can tell me how. It's shorter than your stock 13". Thanks.
User submitted photo of their window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for your patience. I have sent you a custom order form for two of these balances. You should receive it soon.
A quick learner from Venice, FL says:
Thanks Tom! Order placed.
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