Custom Order Balances

A home owner from USA says:
I have a Caldwell channel balance marked 30 3 BN Caldwell. I don?t seem to be able to find a match on your site. Mind has 19-005 top. And 15-029 bottom. 31 in length. Wings are 15/16 in wide. Bottom shoe is 7/8 in depth Please advise. I would need 6.
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. None of our standard balances come with the 15-029 7/8" deep shoe attached. Not to worry though, as we can build these for you via a custom order. I just sent you an email with a custom link to order (6) 31" Non-Tilt Window Channel Balances, stamped 3030, and with the 19-005 Top and 15-029 Bottom attached. Let me know if this all looks right prior to ordering. Please allow at least four to five business weeks for us to get these parts in stock, assembled, and sent out to you. Many thanks. 

How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.