Custom Order Request

A home owner from USA says:
I am looking to purchase 2 of these custom order balances.

The length is 25" and they are stamped with 25-4.

Please let me know if there is any other information you will need from me.
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Casey from SWISCO responded:

Hello,

We'd be happy to have these balances custom made for you. To get started, we'll just need to see the clip at the end of the balance cord. Then, we'll be able to put together a custom order link and price quote for you. 

A home owner from USA says:
Can you be more specific as the clip is pictured in the third picture on the right; the small plastic piece is broken off. Should I take a picture of the other balance which is not broken?
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Casey from SWISCO responded:

I'm sorry, I should have been more clear. It would help us confirm which replacement balance you need if we could see the clip in your last photo from a side profile. We can only see part of the clip in the photo and, considering its size, it is more important to the installation of your balance than you might think. Thank you!

A home owner from USA says:
Are these helpful?
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Casey from SWISCO responded:

That's perfect. We actually just sent over an order link and price quote for your replacement balances. Take a look and let us know if you need anything else. Thank you!

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