Custom balance request

I was looking for a non-tilt, single hung, side loaded channel balance replacements for my Silver Line windows, most likely installed around the mid to late 80's.

I browsed your web site pretty well, and can not find the exact match of the complete channel balance sets that I currently have installed. I found the pieces that I would need individually, but can not find the same type in the selection of channel balance sets on your web site. I would most likely need at least 13 sets of complete channel balances with tops & shoes of what is needed, if possible.

Here is what I found out about the parts that are needed, with links posted below of the channel balance, tops and shoes pieces.

The option is "2240". The top attachment I would need for the channel balance, which states in the title for a Sliver Line window, is your 19-008. For the shoe attachment I would need for the channel balance, which states in the title for a Sliver Line window, I need the 15-025

I also had some questions that I had which is found below:

1. If your company could make custom orders where you can add the top and shoe to a certain size channel balance of my choosing, and if possible, how much would it cost to make/assemble and ship to area code: 07008?

2. If your company can't make custom orders, or don't handle requests like that, what would you recommend from the selection you have on your web site currently , or how much would it cost for all the individual parts to make/assemble with shipping to area code: 07008?

Please e-mail back when you have a chance, and let me know what you think is best situation to take for this problem I am having. I currently have no pictures of the channel balances I have, since I found similar models found in your discussions section, but with different tops and shoes. Let me know if images are really needed on your reply back.

Thank you for your time and help in advance:

Carlos

Thank you for responding to my post, and I will try to answer your questions the best I can.


"These are for a hinged window, correct?"

Yes, they have two hinges (top & bottom) on the left side of the window, and they swing from right to left. Raising the window to maximum height, but only after sliding the locking clip to the left to release, allows the window to swing outward.


"First, the two balances in the window should be a little different."

Yes, I believe so, since I found one set of channel balances with the numbers stamped "2220" & "2240" in one of the windows. In the past, I probably mix and matched the channel balances to fix some of the windows that had trouble staying opened, and did not realizes that there was numbers stamped on them until now. In that case, almost all the windows are mismatched with different channel balances or they are in poor condition with broken springs, tops, & shoes.


"One should have a shoe, while the other does not."

Yes, that also should be correct. The one window that looks in good condition, has a channel balance with "2240" stamped on it, which is on the hinge side (left) with no shoe attached to it. It does not look like there was something attached, or was broken off the channel balance, and does not look possible to even have a shoe on that side, since the hinge would be directly in its way. The channel balance on the right side is complete with top & shoe like explained in the first post I made.


"Which balance does the 2240 stamp correspond to? What stamp does the other balance have?"

Looking at the best possible window as of now, the left side with the hinges has a stamp of "2240X" with no shoe but a top (19-008) looks connected. And the right side with the locking clip has a stamp of "2220" with a top (19-008) and a shoe (15-025) attached to it.

(Note: I seen stamps like "2240X", "2240/", & "2220" with an arrow symbol like "^" but pointing downward, possibly a misprint on the rails?)


You are on money with the type of channel balances and design of the Sliver Line windows I have. I could take pictures of the one good window if you like, but it seems you have a pretty good idea. I can possibly post images tomorrow in the afternoon when I get out of work. Please let me know what I can do, if either I have to assemble them myself, or it can be made on site.


Thanks for the reply back and help given:

Carlos