Tom from SWISCO responded:
August 31, 2017
Thank you for submitting your sample. I'm afraid these shoes are not available by themselves. You will need an all new replacement balance. We can help, though they will have to be custom made. Before we begin, can you tell me the length of the metal channel, as well as the number printed on it? We will also need to know how many you need. Finally, would it be possible to get a picture of the clip at the end of the cord?
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