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Quick Learner
I see number "2940" engraved. Length is 29.5" metal to metal and 7/18" wide
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 7/8" which is what makes it custom. For example, the metal channel should be 29-7/8". The width of your channel is also odd. Can you double-check both for us? Custom orders are nonrefundable so we'd just like to be thorough. 

In the meantime, can you confirm the number of balances you're looking to order? 

Quick Learner
I meant 7/16th, hopefully this helps
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

It can be tough to read accurate dimensions from photos but it doesn't look like your channel length and width match what we can supply. We can't promise a good fit or the functionality of our replacements as a result, unfortunately. 

Just in case you're still interested, I'll go ahead and email you a purchase link and price quote for 2 balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time as well. 

Quick Learner
If I mail you the part, can you replicate it that way?
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid we can't. This just isn't something we're able to supply or make as we don't manufacture parts. I am very sorry for the inconvenience. 

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