Different dimensions

Question

Your product code 39-061 has two different arm extension dimensions listed in the description. The photo showing the dimension has 2-1/4" extension and the "Product Description" says 2-3/8".

I have PGT Awning Windows and need the 2-3/8" arm extension.

Dave Sr. · Accepted Answer

I apologize for any confusion, we have it listed as 2-3/8" because that was the original length of the link arm. However, the manufacture has made it closer to 2-1/4". It should still work in your window. The gearing in the operator has a certain amount of travel in it to make up the difference of the 1/8".