Dining room window

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Home Owner from 33470

Oct 3, 2020 3:13 pm

37", long 1/2 " wide

stamped on the metal is 3650 BSI

5 user uploaded images

4 Replies

Bob from SWISCO

Oct 7, 2020 12:12 pm

This looks possibly like an S380-37 Channel Balance, with a stamp option of 3650. However, make sure that your balance's bottom nylon shoe has a depth of 1". The depth is the 'heel-to-toe' measurement of the shoe. If this depth is 7/8" instead, you might need balances with the 15-029 shoe attached instead of the one we use with the Series 380 (the 1" 15-005). Let us know if that's the case, and we can build balances with the 7/8" shoe attached via a custom order.

Home Owner from 33470

Oct 9, 2020 6:59 pm

Thanks, I measured the shoe and it is 7/8". How do I go about doing a custom order. I also have more items to order as well and would like to place one order. Can I order the items I need on line and you add the Huston items? Or let me know the best way to proceed.

Bob from SWISCO

Oct 13, 2020 9:11 am

I just sent you an email with a custom link enclosed to order (2) 37" Channel Balances, stamped 3650, and with the 19-005 Top and 15-029 Bottom attached. Let me know if you need a different amount, or have any other questions.

Any other items you can add to your cart via our online store. Let me know if you have further inquiries.