Do I need to replace my coil?

Quick Learner from IN
I have 4 windows that make a strang noise when I try to raise them, one won't budge. They were installed in 1995. I was wondering if it is the coil like in another post. I am fairly good with home repairs and with just coming off of short term disability and the COVID19 issues would like to do it myself. Is there a way to confirm the coil is the problem?
10 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello! This is a very good question. When you start hearing loud noises when you open and close your windows, then it's usually a sign that the springs are losing their tension and need to be replaced. Unfortunately, there's not really a test  or anything you can do to confirm this. It's sort of something you just have to get a sense for.

One thing that may help is going by the age of the springs. Most coil balance springs last for about 10 to 15 years, depending on  how often the window is used. If your springs are around that old then they probably need to be replaced.

We can help you with that process, if you'd like. If you were to show us a photo of the pivot shoe to which the coils attach, then we can recommend a match for everything that goes with it. Let me know!

Quick Learner from IN
Hi Thanks for your help. I have attached a photo of my pivot shoe (I hope) and the bar code from one of my windows. They were installed in 1995 when our home was built. I have 10 widows. 4 of them don't open or open well. Six work but are noisy. Seeing what you said, I would like to replace all 10 window coils. I also have one window piece that broke on one window, not the window shown. One of my upper windows have a gad leak but I would like to take this slow. Let me know if you need more pics. Thanks! Pat
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Hey, Pat. I'm afraid that's not a pivot shoe, that's just the cover of the spring itself. The pivot shoe is what the spring connects to at the bottom. If you can show me that, I can tell you for sure what these springs are.

To be safe, I'd also like to know how thick the springs are.

Quick Learner from IN
Is this what you are looking for?
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Yep, that's exactly it. That's our 15-111 pivot shoe, which is compatible with both the 3/8" thick Series 165 and 1/2" thick Series 160 coil balance. You'll need to get the thickness of your old spring to confirm the better choice. You'll also need the stamp off the old spring to confirm which weight option to go with.

Tom
Tom from SWISCO
SWISCO
Expert

Removing the coil balance from the window will be necessary. Refer to the video below for instructions on how this is done.

There won't be any code, sticker, or tag on your window that tells you what these are. These can only be identified by going by their physical attributes. Window manufacturers would rather you buy a new window instead of just a tiny part whenever the tiny part breaks, so they don't want to make it easy for you. This is just how these parts are designed.

Quick Learner from IN
Do I need to remove there coils and if so is there a video available to do so. We can't get the info from the code on the tag of the window? I am concerned about taking this coil out and not having one to replace it with or what if it breaks when I am removing it. Please advise.
Quick Learner from IN
Hi I was finally brave enough to remove the coil. Pics are attached. Coil is 1/2 in. The number on the coil is difficult to read. I have 2 windows this size. 6 larger and 2 larger than the 4. Will they all have the same springs? Same manufacturer. Thanks.
4 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

I believe my original recommendation still stands. Since the spring is 1/2" thick, you want the Series 160. I'm afraid I can't read that stamp, though, so you'll have to find a spring with a readable stamp.

If your windows are all different sizes, but are otherwise identical, then it's reasonable to assume that they use the same balance system with different configurations; by that I mean a different number of springs per side, different stamps, stuff like that. You'll need to check each window.

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