Do you have the roller that I need?

A quick learner from USA says:
Good Afternoon,
I'm enclosing the picture of broken part that I need to have replaced since it broke. I had to close the door and now I can't even open it.

As far as I can see the number on the piece is 62/35; I was looking on your website and only saw one piece which is the closest to the one I have, but not sure.

Kindly assist me at your earliest.
Your immediate help in this matter is greatly appreciated.

Thank you.
Bertha
User submitted a photo of a patio door roller.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Bertha. Check out our 81-003. Compare the measurements and let us know if they differ in any way.
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