Do you sell a replacement for the 2360?

Handy Person from Colorado
hello, my name is joe. I'm trying to find a replacement 2360 for my window, I read through your correspondence with customer. This window I'm is hard to push down, my window size is
45.5 x 57.5, do I have the right part in there? 2360 or 2365 are hard to find and expensive.
Thank you for your time.
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring.

In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings.

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