Door Still Slow and Sticky
Please help. Any suggestions?.
Sorry to hear of your troubles. If the door is still dragging then it sounds like the wheels may be too small, even after adjusting. That's a little peculiar, but it isn't unheard of. The 81-112 comes with 1-1/4" diameter wheels. What are the size of the wheels on your original roller? If you still have the original roller, can you show us a picture of it to be safe? We'll do our best to help from there.
Are larger wheels an option?
There isn't a version of the 81-112 with a larger wheel. One thought would be to attempt to swap the wheels within it with the 1-1/2" diameter wheels that come with our 81-272 Roller and Axle Repair kit. I am not sure this will work for you, and without seeing the original roller and knowing its original dimensions I cannot be sure if there is another issue here altogether--but see the video below and determine if this could work for you. Note that modified items cannot be returned for refunds.