Door doesn't latch

A home owner from Staten Island NY says:
I'm not sure what broke but my door doesn't latch. I'm not sure if I need to replace both the door strike kit 85-016 and retractable screen door handle 84-225 or only one of these.
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Casey from SWISCO responded:

Hello,

I agree that you've identified the correct replacement hardware but I can't tell from your photos exactly what broke. That being said, your keeper looks undamaged, so I suspect that the internal latch in the 84-225 is probably the problem. Thanks for posting.

How to replace the handle on a Pella Rolscreen sliding door
How to replace the handle on a Pella Rolscreen sliding door
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