Door handle broken on bottom

A home owner from Tucson Az says:
The handle assembly is about 20 years old when the door was first installed over a period of time I'm pulling tugging pushing yanking kids mad people it finally gave way being that it's made of pot metal
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Casey from SWISCO responded:


Take a look and compare the specifications of the 82-080 handle set, as well as the 82-238 mortise lock, to your original hardware.  If you find that the door is difficult to operate, then you may also want to check the rollers. Damaged rollers can cause the door to drag, which puts additional strain on the handle set that can cause the replacement handle set to break prematurely. Just something to consider. Thanks for posting! 

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