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Handy Person from CT

Sep 8, 2020 7:53 pm

Wheel won't ride in the track. Old wheel is beveled new wheel is flat. I purchased p/n 23-031. Order # 1141284

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3 Replies

Casey from SWISCO

Sep 11, 2020 1:02 pm

Hello,

We may have a closer replacement option but I'm going to have one of our senior experts take a look and see if they could confirm a replacement for you. We'll reach out as soon as more information is available. Thank you!

Tom from SWISCO

Sep 14, 2020 10:43 am

Hello,

Take a look at the 23-024, which works the same as the 23-031 but with a round-edge wheel like your original hardware. Please let us know if you have any other questions. Thanks for posting!