Door hanger

A handy person from CT says:
Wheel won't ride in the track. Old wheel is beveled new wheel is flat. I purchased p/n 23-031 . Order # 1141284
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Casey from SWISCO responded:

Hello,

We may have a closer replacement option but I'm going to have one of our senior experts take a look and see if they could confirm a replacement for you. We'll reach out as soon as more information is available. Thank you!

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Tom from SWISCO responded:

Hello,

Take a look at the 23-024 , which works the same as the 23-031 but with a round-edge wheel like your original hardware. Please let us know if you have any other questions. Thanks for posting! 

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