Door lock

A quick learner from Brooklyn Center, MN says:

I looked to see if the handles had any numbers or writing on them, there were none. The total lock is stripped, we have a stick in the door. I really need this item. Do your company have any parts or information on the door and windows affiliated with the door company?

Thank you,

Florence 

Thumbnail of the uploaded file named 20200721_084350.jpg
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Casey from SWISCO responded:

Hello,

Your handle set looks like our 82-003, which uses a safety latch like the one in your photo. Take a look and see how the dimensions compare to yours. Thanks for posting!

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