Dave Sr. from SWISCO responded:
November 8, 2018
Looking at your photos, I can see that your lower frame is held together with screws on the end. One screw is for the wheel adjustment and the other is for securing the frame together. You will need to lay the door down on a work table or a set of saw horses (make sure that whatever surface you use can hold the weight of the door). Remove the corner wheel which holds the frame together. To remove the bottom rail, I recommend using a block of wood and a hammer or mallet. With the block of wood on the top edge of the rail, slowly and carefully tap off the rail. With the bottom rail removed you should be able to access the roller. If you are not sure you want to deal with the trouble, it's best to get someone who is familiar with patio door repairs to come out and look at it for you. This can be a bit of a project. |