Double Hung tilt latches

Handy Person from South Carolina
Oct 6, 2021 4:05 pm
Today I received my order per picture only to find that the replacement latches do not slip into the groove. It's close but the body of the new latch may be a little wider or the channel it slips into it is slightly smaller. Please help me solve my problem and I do not know where to find the manufacture of the window. I have five windows to repair and I was so anxious to receive your replacement parts. Help help
5 user uploaded images
2 Replies

Bob from SWISCO
Oct 12, 2021 10:27 am


Sorry to hear the 26-393 did not work for you. If you want to return those latches, see our Return Policy here. It looks like your old tilt latches are longer than the 26-393, probably at 2-5/8". See our 26-243 and 26-244 instead. Compare to undamaged versions of your old tilt latches and see if these are what you need.
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