Double hung replacement

A professional from Manheim, pa says:
December 3, 2019
I believe I need a new spring kit to replace the one in the photo! But not totally sure. The one picture wont move from this position.

Thank you
Thumbnail of the uploaded file named 1575391229185175324132492933713.jpg
Profile picture of Bob
Bob from SWISCO responded:
December 5, 2019

Thanks for writing in. This might be our 15-192 Pivot Shoe, but you'll need to remove your old shoe from the jambliner to confirm this. If so, this shoe is compatible with our Series 170 and Series 171 Coil Balances. The Series 171 has a longer reach and stacks atop the Series 170, if two coil balances are used on each side of the sash. See the video below for details.
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.