Double hung tilt aluminum windows replacement parts

Home Owner from Geneva Oh
Please help. I want to order this parts But want to make sure they are the right ones. Thank you. I currently have a order ready to place just making sure there are the right parts. Also do you replace broken windows.
Spiral tubal balance red tip 23" and 2"shoe see photos
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we'll need a bit more information to get started. First, we'll need you to confirm if your spiral balance housing tube measures 3/8" or 5/8" in diameter. We'll also need to see the spiral end of an intact balance that attaches to the top of the pivot shoe. 

We'll also need you to write out the exact width and thickness of your pivot shoe to compare to our inventory. Thank you! 

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