I have purchased a condo that has double hung vinyl tilt windows. I do not know the brand or age of windows, my guess is more than 20 yrs old. None of the windows operate with ease and one is missing the locking device and the shoe is broken. Obviously the shoe and locking device need to be replaced. How do I know if the spiral balances can be repaired or should be replaced. Would adjusting tension on the spiral balances solve the problem?
Thank you for your reply.
Margaret
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Casey from SWISCO responded:
April 6, 2018
Hello Margaret, With spiral balances you usually get a life span of 10 to 15 years. If you are saying this is more than a 20-year-old home, it most likely sounds like it's time to make the move in replacing your hardware. We can definitely help you with this. Please send us some pictures of the parts you are looking to replace and we can get started on compiling some recommendations for you. Let me know if you have any more questions. |
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Tom from SWISCO responded:
April 13, 2018
Hi- thanks so much for posting! Based on your photos, we believe you have our 26-390 and our 26-391 top tilt latches. They are 2-7/8" long by 3/4" wide and 5/16" thick. Please compare these dimensions to your latches. For the pivot shoe, we will need the width and thickness to better determine the replacement you'll need. We would also like to see your pivot bar that attaches to your sash. Thanks in advance! |
I removed a working pivot shoe to get a better picture of what my windows have.
It measures;
1-1/4" wide
2-1/8" long
9/16" thick
Thanks for all the help from everyone of your team members.
Margaret
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Tom from SWISCO responded:
April 17, 2018
Thanks for getting back to us, Margaret. I recommend that you look at our 26-390 and 26-391 tilt latches, like I mentioned before, as well as our Series 600 spiral balance, 15-188 pivot shoe, and 75-006 charging tool. Look over our pictures and information carefully to confirm that these parts match. If you have any questions, let me know. |
