Double hung windows

A home owner from PA says:
August 19, 2022
Hi,

The right side of my double hung window balancer is broken. I couldn't find the right part on your website.

One the plastic piece where the window connect to showed number 5 on the balancer.

Can you tell me what do I need to get this replace?

I also upload the left side where it is still good so you can check.

Thank you,

Peter
Thumbnail of the uploaded file named leftside balancer.jpg
Thumbnail of the uploaded file named Rightside Balancer.jpg
Thumbnail of the uploaded file named Tag from Window double hung 2.jpg
Thumbnail of the uploaded file named Tag from Window double hung.jpg
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Emily from SWISCO responded:
August 22, 2022

Hi, Peter.

The pivot shoe in your pictures looks like a good match for our 15-087 that's designed to use the Series 180 coil springs. Since yours is stamped with the number 5, see our S180-5 5 pound coil spring. Review our specifications for these parts and see what you think. 
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
5 lbs Series 180 Coil Balance
5 lbs Series 180 Coil Balance
S180-05
$4.37
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