Ducana Window Crank

It sounds like the hole where the handle goes stripped out. That's a common issue with this operator, so no video is necessary. I've seen it a thousand times.

We do sell the 39-226 replacement handle but that won't solve the issue of the hole being stripped out. One idea is to pack it out with scotch tape or to even use glue but those are obviously temporary solutions.

Ultimately you may want to consider an all new operator. They design these differently now so that this stripping is less of an issue; basically the operator is the male end and the handle is the female end. If you want to pursue this, show me a clear picture of the whole operator mechanism and I can match it up to something in our inventory. There are a few different styles depending on how the arms are configured so that will let me narrow it down.

Thank you! This is a huge help. Your operator appears to be a match for our 39-429. We also sell the 39-430 for the opposite side. Look these over and let me know what you think.

We don't have any stores in Canada, unfortunately, but you can order these directly from our site at your convenience. We ship worldwide.