The item I need is the same as your "EntryGard Dual Arm Operator
Product Code: 39-031", except that my linkage arm is OFFSET UP.
Do you sell such an item?
Thanks, Ken
Entry Gard window closure
Handy Person from Hailey, ID
May 29, 2024 2:35 pm
2 Replies
Jasmine from SWISCO
May 30, 2024 9:33 am
Hi Ken,
Thanks for posting! I'm sorry to say that we do not sell a version of this window operator with a link arm that has upward offset. We've had a few customers report back to us that they were able to install the operators, as is, in spite of this difference.
That said, if you do come across any issues with installing this operator, we do have a few solutions that will help to correct this.
Once you receive the operators, if you have any issues, please reach out to me, via this thread, and I'll be happy to walk you through the options.
Feel free to reach out with any other questions you might have in the meantime.
