Entry gard truth dual arm casement hardware

A home owner from wisconsin says:

Hi, I have been searching this online. Everyone I find, the shorter arm is 4 7/16", my short arm is 5 1/4" Will the shorter arm length work on my window. Thanks, Tom

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Tom from SWISCO responded:

Wow, I've never seen a link arm that long before. One of our operators like the 39-031 may work, but you'll have to drill out the link arms and swap them. You can install the old arm on new operator using our 62-014 rivet. Could that work for you?

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