EntryGard Truth Crank Assembly

Quick Learner from Pennsylvania

Aug 26, 2024 6:27 pm

Need help identifying the assembly pictured. Numbers are in photos. I appreciate any help you can provide with finding the correct assembly.

5 user uploaded images

4 Replies

Tom from SWISCO

Aug 27, 2024 3:22 pm

Hello! This operator looks like it could be a good match for our 39-032 and 39-031. I believe that these are the parts you want, but look them over and tell me if you had any questions.

Quick Learner from Pennsylvania

Aug 31, 2024 2:44 pm

Purchased your 39-031 and 39-058. The roller is wider than what's on mine. My track has a number 30175. I need a track that looks like this but fits your roller.

3 user uploaded images

Tom from SWISCO

Sep 4, 2024 1:08 pm

I'm sorry to hear about the trouble. That is very odd; it's not common for this kind of Truth operator to use a track like this. It appears that yours is undermount, rather than face mount like what you'd usually see.

With that in mind, if you have enough room on the face of your sash you maybe able to use a track like our 39-507 (13-3/4") or 39-533 (11-3/8"). This would require drilling new holes, and to stress it is necessary that you have the room for it, but if those two qualifications are met then I believe you could use either one (depending on the length needed).