Casey from SWISCO responded:
September 6, 2019
Hello, It looks like your keeper is just not positioned properly to engage with your lock. Your best bet is probably to try uninstalling the keeper and repositioning it to align with the sweep lock. You'll have to be very careful not to hit the glass when drilling new holes though. We've recommended the 90-278 lock to replace yours in the past, but the keeper that comes with it will not work on your window. It's possible that the 90-237 keeper might work with your lock and gives more installation hole options for reinstallation. Take a look at the dimensions and see if you think it could be used to replace your existing keeper. Thank you! |