Paul from SWISCO responded:
September 12, 2017
Since Acme has been out of business for some time now, the springs and the nylon housing might have simply worn out due to age. Replacing them might solve your problem. Also check the 23-112 top pivots to see if they still have their spring. Finally, I'd recommend looking over the bottom door pivot to see if it needs adjustment to raise the door. You might also want to spray the tracks with silicone to help in the doors operation.
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