Extended Travel Balance Id

Quick Learner from Tucson, AZ
I need to replace 4 guides for two windows I have. The metal part on the guide measures 21 1/2 inches.
5 user uploaded images
6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for reaching out! I'm confident we have a replacement balance we can offer, however, the last piece of information I'll need is the stamp from the metal channel of your balance. 

Once I have that information I'll be able to confirm if we can supply the right balances for you.

Quick Learner from Tucson, AZ
I took a picture of the numbers stamped in the metal balance. Hopefully, I have the correct information. If not, let me know. Thanks, Lynn.
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

Hello! Jasmine isn't here today but I can help you out from here.

As she mentioned, this assembly can be suppled as a custom order. Thanks to your new photo, we should have everything we need to get started.

Please give me a little more time to look into the availability of this size and I'll get back to you ASAP. In the meantime, I recommend that you check the length of the metal channel. It should be 21-5/8", not 21-1/2". I'm fairly certain it will be but it can't hurt to be safe.

One last thing to note: the new assembly will have little tabs on the top and bottom nylon fitting. They won't affect its function whatsoever, I just didn't want you to be surprised when you opened the box.

Tom
Tom from SWISCO
SWISCO
Expert

Okay, we're good to go on our end. What I'll do now is email you a purchase link and price quote that you can use to place an order on our site. 

Please let me know if you had any questions and I'd be happy to assist you further.

Quick Learner from Tucson, AZ
Thanks, I look forward to getting your email.
Reply to Thread
Current Photos: