Emily from SWISCO responded:
August 25, 2021
Hi there! It looks like you have an extended-travel channel balance, which is a special type of window balance that is only available by custom order. We can help but keep in mind, our custom balances are non-refundable. I just need you to confirm something before we get started. For the length, your metal channel should measure 25-5/8". Can you confirm this for us? Once I have this information, I'll email you a purchase link and price quote that you can use to place an order on our site. I'm afraid the take out clip in your pictures was discontinued and is no longer made. However, we have an alternative solution. You can install a screw into the jamb around about where the take out clip would've been and it will serve the same function. After you're done, you'd simply remove the screw. As for your top sash guide, take a look at our 18-008 and compare our dimensions to yours to see if this matches what you need. The top sash guide is sold separately so don't forget to add it to your cart! |
Emily from SWISCO responded:
August 27, 2021
Great, thank you so much for confirming that for us! You might want to take a look at our 18-008H top sash guide as well. This might be closer to what you need, but compare our dimensions to yours and see what you think. I'm going to email you a purchase link and price quote for 2 of these balances. If you have any questions just let me know! |