Extended-Travel Channel Balance Quote

Quick Learner
1) channel length = 30.5 inch
Channel width = 0.5 inch
2) 30 3 BS1 OR (photo is attached)
3) Don't know the manufacturer
4) It is for non-tilt windows
5) Need 4 parts

Thank you
5 user uploaded images
8 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 30-5/8" long. Custom orders are nonrefundable so you may want to double check to be safe. 

In the meantime, can you show us an undamaged version of the metal clip attached at the end of the pulley cord? I'm afraid this one is too corroded to make out. 

Home Owner from california
Thanks for asking me to double check, as I found the following error in the measurement.
a) The length of metal channel is 30-5/8" long

I am attaching couple of pictures of metal clip attached to pulley cord from another broken metal channel.
Based on this, I hope that we don't need custom order. Please let me know if you need any additional info.

Thanks
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you! That's exactly what I needed to see. I'm ready to get the ball rolling on a custom order, so what I'll do now is email you a purchase link and price quote that you can use to add 4 of these to your cart. You may then checkout on our site as if it were a normal order.

One last thing to note: our balance will have tabs on the top and bottom nylon fittings that your original balances currently lack. This won't affect their function and you won't notice a difference after they're installed, I'm only telling you this now so that you aren't surprised when you open the box.

Please feel to reach out if you had any other questions for me.

Home Owner from california
Thanks. I have placed the order. Also, please send me any info on how to install when the parts arrive.
Also, it says that the expected delivery is middle of August. Can you please confirm this?

Hari
Emily
Emily from SWISCO
SWISCO
Expert

I recommend watching the video below for details on the replacement process. The balance featured here is a different design but the principle is the same. 

We don't presently have these balances in stock so there will be a 5-6 business week lead time. I am sorry for any inconvenience. 

Home Owner from california
An update. I received the parts today and installed them. The windows work perfectly. Thanks for helping in identifying and custom designing to the specification.
I truly appreciate your service.
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for the update! That's great to hear. It was my pleasure to help! Please let me know if I can be of any future assistance and I'd be happy to help. 

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