Extended-Travel Channel Balance Quote

Quick Learner
Length-32 5/8"
Stamp 32 4. Photo Attached.
Milgard windows
Quantity-6
5 user uploaded images
7 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length of 32-5/8" which is what makes it custom. I'll email you a purchase link and price quote for (6) balances that you can use to place an order on our website. 

Let me know if you have any questions! 

Emily
Emily from SWISCO
SWISCO
Expert

Hi there! I see that you wanted to get the ball rolling on this.

However, there's been a change since we last spoke. You should note that the original manufacturer discontinued your exact assembly and no longer makes it. The good news is that they have a modern equivalent that is meant to work in all the same applications. The design is a little different, though, and as a result so is the spring calibration. I will need you to tell me the exact weight of your sash, down to the ounce, so that we can verify the proper calibration on the new style.

Once I have that data, I'll email you a purchase link and price quote that will let you place an order on our site.

Quick Learner
Hi Emily,
I have no way of knowing the weight of the sash. 
Is there not a crossreference to the original design that can be used?
 
Terry
Emily
Emily from SWISCO
SWISCO
Expert

The new style balance uses a different rating system, so we aren't able to cross-reference the old stamp. We can offer the 3240 stamp for a sash weighing 23 to 28 pounds, but this won't work if the sash weight doesn't fall within the weight range, which is why it's important to weigh the window sash. It's also important to note that custom orders are nonrefundable. 

Quick Learner
Emily
Please quote the 3240.
I do understand the custom order is non refundable. Thanks
Terry
Emily
Emily from SWISCO
SWISCO
Expert

Sure! We just sent over an order link and price quote for the new style replacement balances. Take a look and let us know if you need anything else. 

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