Hello there!
Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 32-5/8" long. Custom orders are nonrefundable so you may want to double-check to be safe.
In the meantime, can you show us a photo of the metal clip attached at the end of the pulley cord? Can you also show us a photo of a side profile of the bottom shoe?
Thanks so much! I'll email you a purchase link and price quote for (4) balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time but it may take longer than that due to our supplier. I am very sorry for the inconvenience.
I also want to mention that the replacements will have winged top and bottom fittings but this won't affect function.
Let me know if you have any questions!
