Extended-Travel Channel Balance Quote

One plastic end piece is cracked. I super glued it together for the picture. Home built in 2004. Window brand i see a logo that looks like two "M"'s or possible W's. I need one balance unless 2 is required. One broke and fell out.



Hello there!
Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 25-5/8" long so you may want to double check as custom orders are nonrefundable.
In the meantime, can you show us a photo of the metal clip attached at the end of the pulley cord? Yours appears to have broken off so you'll have to use an undamaged version as a reference.





Thank you very much! I'll go ahead and email you a purchase link for (2) balances that you can use to place an order on our website.
Our minimum for customs orders is 2. We always recommend replacing balances in pairs anyway. If you were to pair a new balance with an old one, the new balance would wear out a lot quicker since it has to pick up the slack for the older counterpart.
I'll be here if you have any questions!