Extended-Travel Channel Balance Quote

Quick Learner
Channel is 25 9/16" long.
There are 3 stamps. 1) 25 5, 2) 3SI, 3) RM

I don't know the brand of the window, and I'm not sure when they were installed.
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4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 25-5/8" long. Can you double-check that for us? Custom orders are nonrefundable so we'd like to be sure.

In the meantime, can you show us a photo of the bottom shoe from a side angle? Can you also confirm the number of balances you're looking to order? 

Quick Learner
Here is a photo of the bottom shoe from a side angle. The channel is 25 5/8. Does it matter if it's a little shorter? Seem like it catches the window from the bottom shoe so in my mind 25 even would also work. I don't mind the non-refundable part though if custom size is necessary. I need two of these balances. Posibbly 4 depending on the price.
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid it does. The issue when trying to use a stock balance to replace this is that if you were to use a 25" version, both the metal channel and cord would be too short and the sash wouldn't be able to close. Meanwhile, a 26" would be too long, and you'd run into the same issue. 

With that said, I'm going to email you a purchase link and price quote for (2) of these balances that you can use to place an order on our website.

Let me know if you have any questions!

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