Extended-Travel Channel Balance Quote
Stamp 25 3
Brand Insulate, 2004
Need 3
Also need sash balance guides
Hello there!
Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 25-5/8" long. Can you double-check that for us? Custom orders are nonrefundable so we'd like to be certain.
As for the top sash guide, can you show us a few photos of one in undamaged condition and removed from the sash?
Please note that we always recommend you replace balances in pairs. Pairing a new balance with an old one would only cause the new hardware to wear out much faster as it'd have to pick up the slack for the weaker counterpart. Just something to keep in mind.
I also added a better photo of the end w the pulley.
I have two broken windows, so it sounds like I need 2 new pairs, or 4 total based on your recommendation to replace both sides.
Thank you!
Thank you very much! I'll go ahead and email you a purchase link for (4) of these balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time as well.
We don't sell your exact top sash guide but the 18-008H is similar. Take a look and see what you think. This isn't included in the link so don't forget to add your needed quantity to your cart. If you don't want to wait 5-6 weeks for the top sash guides, you can order them separately from the balances. Note that you will have to pay shipping for each order.
Let me know if you have any questions!